At Jennycurme, we understand the importance of a seamless and reliable delivery process to ensure your satisfaction with our products. Our commitment to providing exceptional service extends to the delivery of your purchases. Please read the following information to have a comprehensive understanding of our delivery procedures.
Shipping Destinations:
We currently offer shipping to customers within the United States. For international shipping inquiries, please contact our customer support at marketing@jennycurme.com.
Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended, but we strive to dispatch your order as swiftly as possible.
Shipping Methods:
To accommodate your preferences and urgency, we offer standard and expedited shipping options. Standard shipping generally takes 5-7 business days, while expedited shipping delivers within 2-3 business days. Please note that these are estimated delivery times and may vary depending on your location.
Shipping Costs:
Shipping costs are calculated based on the weight of your order and your chosen shipping method. The exact shipping cost will be displayed at the checkout before you finalize your purchase.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery.
Delivery Issues:
If you encounter any issues with your delivery, such as delays or damages, please contact our customer support immediately at marketing@jennycurme.com. We are here to assist you and ensure a satisfactory resolution.
Shipping Holidays:
Please be aware that we do not process or ship orders on weekends or major holidays. Orders placed during these times will be processed on the next business day.
At Jennycurme, we prioritize the punctual and secure delivery of your purchases. We appreciate your trust in us and are committed to providing you with an exceptional shopping experience.